As we have known that Covid-19 affects to people around the world. We hope you are safe and sound. This pandemic may cause to some delay both in production and delivery.
1) Delivery may be delayed up to 4-8 weeks.
2) Tracking code of delivery may take longer time around few weeks to be available.
We hope that you could allow for this matters. We are sorry for this inconvenience.
Search for products by entering the product name or keyword into the Search Bar via Search icon (magnifier) at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
You can also choose from “Product categories” from the menu at the top, especially top left menu, “Doll & Stuffed Toys” which has more than 20 categories. If you do not see the top menu, just scroll the mouse up a little, the menu will go down and appear for you to choose.
Most shipping cost is free!
However, some countries/areas are not specified in Shipping option (in drop down at check out page or this list). If you need us to deliver them anyway, the shipping costs will be calculated based on shipping method (air, sea or land) and product weight / volume, location, logistics availability, etc. Different shipping companies have different rates. We will try our best to check and compare which is most affordable and economical. In such case, please contact us directly.
Some countries/areas are not specified in Shipping option because they are either high cost or no logistic available. If you need us to deliver them anyway, please contact us directly. We will calculate the shipping cost based on shipping method (air, sea or land) and product weight / volume, location, logistics availability, shipping companies, etc. We will try our best to check and compare which is most affordable and economical. Then we will inform you the price for your consideration.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. Please see the details in Refunds and Returns Policy.
We ship to 42 countries with free shipping. The others, if available we also ship to, but due to the high delivery cost, please contact us and we will inform you the delivery cost for your consideration.
Some items are made in different production lines. So, they may combine or separate the packages.
Some times, new e-mail from unknown or unfamiliar e-mail will land Junk mail box or Promotion tab. Would you please check from there first? If they are there. Please move them to “Inbox”, “White list” it or “Mark as not Junk”.
The estimated time is in this list.
Yes, after you have purchased, an e-mail will be sent to you to inform the purchase details, tracking number (it may take from few days to few weeks to be available). Please copy that tracking number and paste in the blank form of the page “Track your order“, then click search.
